Step-free access › Surrey Quays

Step-free access at Surrey Quays

No. Surrey Quays station has no step-free access to the platforms.

When staff are there to help

Monday05:34–midnight
Tuesday00:00–00:48, 05:34–midnight
Wednesday00:00–00:48, 05:34–midnight
Thursday00:00–00:48, 05:34–midnight
Friday00:00–00:48, 05:34–midnight
SaturdayAll day
SundayAll day

At the station

LiftsNo
Ramp for getting on and off trainsNo
Accessible toiletsNo
StaffingUnstaffed
Ticket officeYes

Getting on the train

Level boardingNorthbound Platform 1; Southbound Platform 2

From TfL. Staff put out the ramp: book help, or ask staff when you arrive.

Meeting staff for help you’ve booked

Step-free stations nearby

Canada Water, New Cross Gate, New Cross, suggested by the station operator.

More about the station

Accessible toilet nearbySouthwark Park Sports & Athletics Centre, 224 m away. Map
Accessible toilet nearbyTesco Surrey Quays, 253 m away. Map
Hearing loopInduction loops are throughout this station
Station mapSee the station map (National Rail)

Booking help

To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 0343 222 1234. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong

Also at Surrey Quays: where replacement buses leave from

Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Powered by TfL Open Data. Contains data from the Toilet Map © 2025 – CC BY 4.0. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.