Step-free access › West Horndon
Step-free access at West Horndon
Only to some platforms. West Horndon station has step-free to some platforms only.
At the station
| Lifts | No |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | Yes |
| Staffing | Part Time |
| Ticket office | Yes |
Meeting staff for help you’ve booked
- Gateline (Staffed Hours): West Horndon has only one gateline and is based on platform 2 downroad. Street level. Check staffed hours on National Rail Enquiries website.
- Station Help Points (Outside Staffed Hours) Points: Outside of staffed hours, please use the help point to request assistance for your journey.
Step-free stations nearby
Laindon, Upminster, suggested by the station operator.
More about the station
| Accessible toilets | Unisex accessible toilet, concourse (RADAR key) |
|---|---|
| Hearing loop | Induction loops are throughout this station |
| Accessible parking | 9 spaces |
| Station map | See the station map (National Rail) |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 03457 44 44 22. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at West Horndon: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.