Step-free access › Whitechapel
Step-free access at Whitechapel
Yes. Whitechapel station has step-free to every platform.
At the station
| Lifts | Yes |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | Yes |
| Staffing | Full Time |
| Ticket office | No |
Getting on the train
| Level boarding | Eastbound Platform 1; Westbound Platform 2; Northbound Platform 5; Eastbound Platform A; Westbound Platform B |
|---|---|
| Ramp needed | Southbound Platform 6 |
From TfL. Staff put out the ramp: book help, or ask staff when you arrive.
Meeting staff for help you’ve booked
- Meeting point shown on station map.
More about the station
| Lifts | Lift C, Hammersith & City and District lines, Overgound to Platform 5: clear door widths greater than 1.1m wide Lift B, Overground & Elizabeth line: clear door widths 1.1m wide Lift F, Overground to Platform 6: clear door widths 1.1m wide Lift H, Elizabeth line: clear door widths greater than 1.1m wide Lift E, Overground and Platform 5: clear door widths 1.1m wide Lift G, Overground Platform 6: clear door widths 1.1m wide Lift A, Whitechapel Road entrance to Concourse: clear door widths 1.1m wide Lift D, Hammersmith & City and District lines: clear door widths 1.1m wide |
|---|---|
| Accessible toilets | Toilet (RADAR key) |
| Hearing loop | Induction loops are only in Help Points |
| Station map | See the station map (National Rail) |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 0343 222 1234. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Whitechapel: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Powered by TfL Open Data. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.