Step-free access › West Hampstead Thameslink
Step-free access at West Hampstead Thameslink
Yes. West Hampstead Thameslink station has step-free to every platform.
When staff are there to help
| Monday | All day |
|---|---|
| Tuesday | All day |
| Wednesday | All day |
| Thursday | All day |
| Friday | All day |
| Saturday | All day |
| Sunday | All day |
At the station
| Lifts | Yes |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | Yes |
| Staffing | Part Time |
| Ticket office | Yes |
Getting on the train
| Ramp needed | Southbound Platform 1, Northbound Platform 2, Southbound Platform 3, Northbound Platform 4 |
|---|
From TfL. Staff put out the ramp: book help, or ask staff when you arrive.
Meeting staff for help you’ve booked
- Assistance Meeting Point: Main station entrance, near bike rack and ticket machines. If no staff are present, contact staff at the ticket gates, ticket office or platform.
More about the station
| Lifts | Footbridge to Platform 4: clear door widths at least 0.9m wide Footbridge to Platforms 2 & 3: clear door widths greater than 1.1m wide Footbridge to Platform 1: clear door widths 1.1m wide |
|---|---|
| Accessible toilets | Toilet (RADAR key) |
| Hearing loop | Induction loops are throughout this station |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 0800 058 2844. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at West Hampstead Thameslink: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Powered by TfL Open Data. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.