Step-free access › West Byfleet

Step-free access at West Byfleet

Yes, with some limits. West Byfleet station has step-free to every platform, though the route may include long or steep ramps (up to 1 in 10), or go between platforms by the street.

At the station

LiftsYes
Ramp for getting on and off trainsYes
Accessible toiletsYes
StaffingPart Time
Ticket officeYes

Meeting staff for help you’ve booked

More about the station

LiftsLift 2, Platform 2: clear door widths greater than 1.1m wide
Lift 1, Platform 1: clear door widths 1.1m wide
Accessible toiletsFemale accessible toilet, Platform 1 (RADAR key)
Male accessible toilet, Platform 1 (RADAR key)
Hearing loopInduction loops are throughout this station
Accessible parking5 spaces
Station mapSee the station map (National Rail)

Booking help

To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 0800 5282100. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong

Also at West Byfleet: where replacement buses leave from

Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.