Step-free access › Welwyn Garden City
Step-free access at Welwyn Garden City
Yes. Welwyn Garden City station has step-free to every platform.
When staff are there to help
| Monday | All day |
|---|---|
| Tuesday | All day |
| Wednesday | All day |
| Thursday | All day |
| Friday | All day |
| Saturday | All day |
| Sunday | All day |
At the station
| Lifts | Yes |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | Yes |
| Staffing | Full Time |
| Ticket office | Yes |
Meeting staff for help you’ve booked
- Assistance Meeting Point: Outside the ticket office. If no staff are present, please contact staff at the ticket gates, ticket office or platform.
More about the station
| Lifts | Lift, Footbridge to Platforms 3 & 4: clear door widths 1.1m wide Lift, Footbridge to Platforms 1 & 2: clear door widths at least 0.8m wide |
|---|---|
| Accessible toilets | Accessible Toilet, Platform 3 & 4 |
| Hearing loop | Induction loops are at designated listening areas |
| Accessible parking | 15 spaces |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 0800 058 2844. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Welwyn Garden City: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.