Step-free access › Waterloo (Merseyside)
Step-free access at Waterloo (Merseyside)
Yes. Waterloo (Merseyside) station has step-free to every platform.
When staff are there to help
| Monday | 05:40–midnight, 00:00–00:10 |
|---|---|
| Tuesday | 00:00–00:10, 05:40–midnight |
| Wednesday | 00:00–00:10, 05:40–midnight |
| Thursday | 00:00–00:10, 05:40–midnight |
| Friday | 00:00–00:10, 05:40–midnight |
| Saturday | 00:00–00:10, 05:40–midnight |
| Sunday | 00:00–00:10, 08:09–midnight |
At the station
| Lifts | Yes |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | No |
| Staffing | Full Time |
| Ticket office | Yes |
Meeting staff for help you’ve booked
- Assisted Travel Meeting Point: This is located inside the ticket office. Please check the opening times on the National Rail Enquiries website.
More about the station
| Lifts | Lift 1, Platforms 1 & 2: clear door widths at least 0.9m wide |
|---|---|
| Accessible toilet nearby | South Road/Brighton Road, 70 m away (RADAR key). Map |
| Accessible toilet nearby | Lakeside Activity Centre, 514 m away. Map |
| Hearing loop | Induction loops are throughout this station |
| Taxi rank | Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank |
| Station map | See the station map (National Rail) |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 0151 555 1111. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Contains data from the Toilet Map © 2025 – CC BY 4.0. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.