Step-free access › Virginia Water
Step-free access at Virginia Water
Yes. Virginia Water station has step-free to every platform.
At the station
| Lifts | Yes |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | No |
| Staffing | Part Time |
| Ticket office | Yes |
Meeting staff for help you’ve booked
- Gateline: The gateline is directly in front of you as you enter the station. Please speak to any member of staff on the gateline.
- Platform: Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.
More about the station
| Lifts | Lift 1, Platform 1: clear door widths at least 0.9m wide Lift 2, Platforms 2 & 3: clear door widths 1.1m wide Lift 3, Platform 4: clear door widths 1.1m wide |
|---|---|
| Hearing loop | Induction loops are only in Help Points |
| Accessible parking | 4 spaces |
| Taxi rank | Ramps can only be deployed from the side of a vehicle at this Taxi Rank |
| Station map | See the station map (National Rail) |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 0800 5282100. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Virginia Water: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.