Step-free access › University (Birmingham)
Step-free access at University (Birmingham)
Yes. University (Birmingham) station has step-free to every platform.
When staff are there to help
| Monday | 07:00–20:00 |
|---|---|
| Tuesday | 07:00–20:00 |
| Wednesday | 07:00–20:00 |
| Thursday | 07:00–20:00 |
| Friday | 07:00–20:00 |
| Saturday | 08:00–19:00 |
| Sunday | 10:00–16:00 |
At the station
| Lifts | Yes |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | Yes |
| Staffing | Part Time |
| Ticket office | Yes |
Meeting staff for help you’ve booked
- Ticket Office: Ticket office opposite entrance from Vincent drive, level above platform 1 - Please check the opening times on the National Rail Enquiries website
- Member of Staff on gateline when ticket office closed.: Gateline situated at platform level for both platform 1 and platform 2
- Platform (when ticket office is closed and gateline unstaffed): On the platform in view of the on-train team
More about the station
| Lifts | Lift 2, Platform 2: clear door widths less than 0.8m wide Lift 1, Platform 1: clear door widths less than 0.8m wide |
|---|---|
| Accessible toilets | Toilet (RADAR key) |
| Hearing loop | Induction loops are at designated listening areas |
| Station map | See the station map (National Rail) |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 0800 0248998. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at University (Birmingham): where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.