Step-free access › Truro
Step-free access at Truro
Yes, with some limits. Truro station has step-free to every platform, though the route may include long or steep ramps (up to 1 in 10), or go between platforms by the street.
When staff are there to help
| Monday | 05:15–midnight |
|---|---|
| Tuesday | 00:00–00:30, 05:15–midnight |
| Wednesday | 00:00–00:30, 05:15–midnight |
| Thursday | 00:00–00:30, 05:15–midnight |
| Friday | 00:00–00:30, 05:15–midnight |
| Saturday | 00:00–00:30, 05:30–23:15 |
| Sunday | 08:00–23:30 |
At the station
| Lifts | No |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | Yes |
| Staffing | Full Time |
| Ticket office | Yes |
Meeting staff for help you’ve booked
- Ticket Office (Staffed station): The ticket office is located in the main station building off of Station Road by the taxi rank and drop off point.
- Passenger Assist Office (Staffed station): The passenger assistance office is located by Platform 2.
More about the station
| Accessible toilets | Unisex accessible toilet with baby change, Platform 2 Unisex accessible toilet with baby change, Platform 1 (RADAR key) |
|---|---|
| Hearing loop | Induction loops are only in Help Points |
| Accessible parking | 13 spaces |
| Taxi rank | Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank |
| Station map | See the station map (National Rail) |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 08001 971 329. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Truro: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.