Step-free access › Thornton Heath
Step-free access at Thornton Heath
Yes. Thornton Heath station has step-free to every platform.
When staff are there to help
| Monday | 05:25–midnight, 00:00–01:10 |
|---|---|
| Tuesday | 00:00–01:10, 05:25–midnight |
| Wednesday | 00:00–01:10, 05:25–midnight |
| Thursday | 00:00–01:10, 05:25–midnight |
| Friday | 00:00–01:10, 05:25–midnight |
| Saturday | 00:00–01:10, 05:25–midnight |
| Sunday | 00:00–01:10, 05:30–midnight |
At the station
| Lifts | Yes |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | Yes |
| Staffing | Full Time |
| Ticket office | Yes |
Meeting staff for help you’ve booked
- Assistance Meeting Point: In the booking hall near the cash machine. If no staff are present, please contact staff at the ticket gates, ticket office or platform.
More about the station
| Lifts | Lift 1, Footbridge to Platform 1: clear door widths greater than 1.1m wide Lift 2, Footbridge to Platforms 2 & 3: clear door widths greater than 1.1m wide Lift 3, Footbridge to Platform 4: clear door widths 1.1m wide |
|---|---|
| Accessible toilets | Accessible toilet in gender specific toilet, Platform 1 Accessible toilet in gender specific toilet, Platform 1 |
| Hearing loop | Induction loops are at designated listening areas |
| Station map | See the station map (National Rail) |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 0800 138 1016. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Thornton Heath: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.