Step-free access › The Hawthorns
Step-free access at The Hawthorns
Yes. The Hawthorns station has step-free to every platform.
When staff are there to help
| Monday | 07:00–13:00 |
|---|---|
| Tuesday | 07:00–13:00 |
| Wednesday | 07:00–13:00 |
| Thursday | 07:00–13:00 |
| Friday | 07:00–17:00 |
| Saturday | 09:00–16:00 |
| Sunday | No staff help |
At the station
| Lifts | Yes |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | Yes |
| Staffing | Part Time |
| Ticket office | Yes |
Meeting staff for help you’ve booked
- Ticket Office: Ticket office at street level at the end of overbridge - Please check the opening times on the National Rail Enquiries website
- Platform (when ticket office is closed): Wait at the designated Accessibility Waiting Space located on the platform in view of the on-train team
More about the station
| Lifts | Lift 1, Platform 1: clear door widths at least 0.8m wide Lift 2, Platform 2: clear door widths at least 0.8m wide |
|---|---|
| Accessible toilets | Toilet (RADAR key) |
| Hearing loop | There are no apparent induction loops |
| Station map | See the station map (National Rail) |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 0800 0248998. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at The Hawthorns: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.