Step-free access › Sway
Step-free access at Sway
Partly. Sway station has step-free to every platform, but with barriers that may stop some people, such as ramps steeper than 1 in 10, a long way between platforms, or lifts that only work when staff are there.
When staff are there to help
| Monday | 06:35–10:00 |
|---|---|
| Tuesday | 06:35–10:00 |
| Wednesday | 06:35–10:00 |
| Thursday | 06:35–10:00 |
| Friday | 06:35–10:00 |
| Saturday | No staff help |
| Sunday | No staff help |
At the station
| Lifts | No |
|---|---|
| Ramp for getting on and off trains | No |
| Accessible toilets | No |
| Staffing | Part Time |
| Ticket office | Yes |
Meeting staff for help you’ve booked
- Platform: Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.
More about the station
| Hearing loop | Induction loops are at designated listening areas |
|---|---|
| Accessible parking | 2 spaces |
| Station map | See the station map (National Rail) |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 0800 5282100. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Sway: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.