Step-free access › Sunderland
Step-free access at Sunderland
Yes. Sunderland station has step-free to every platform.
Right now
- Toilet out of order. The accessible toilets are out of order at Sunderland station. Reported by the station operator on 28 September
When staff are there to help
| Monday | 05:15–midnight |
|---|---|
| Tuesday | 05:15–midnight |
| Wednesday | 05:15–midnight |
| Thursday | 05:15–midnight |
| Friday | 05:15–midnight |
| Saturday | 05:15–midnight |
| Sunday | 06:30–midnight |
At the station
| Lifts | Yes |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | No |
| Staffing | Full Time |
| Ticket office | Yes |
Meeting staff for help you’ve booked
- Ticket Office: On main concourse at street level. Platforms are sub street level. See National Rail Enquiries website for office hours.
- Station 0ffice: At platform level between platforms 1/2 and 3/4.
More about the station
| Lifts | Lift to all platforms: clear door widths 1.1m wide |
|---|---|
| Accessible toilet nearby | Sunderland Station, 19 m away (RADAR key). Map |
| Accessible toilet nearby | Transport Interchange, 344 m away (RADAR key). Map |
| Hearing loop | Induction loops are throughout this station |
| Accessible parking | 5 spaces |
| Taxi rank | Ramps can be deployed from the rear and side of a vehicle at this Taxi Rank |
| Station map | See the station map (National Rail) |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 0800 138 5560. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Sunderland: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Contains data from the Toilet Map © 2025 – CC BY 4.0. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.