Step-free access › Stratford (London)
Step-free access at Stratford (London)
Yes. Stratford (London) station has step-free to every platform.
At the station
| Lifts | Yes |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | Yes |
| Staffing | Full Time |
| Ticket office | Yes |
Getting on the train
| Ramp needed | Westbound Platform 1, Westbound Platform 2, Westbound Platform 3, Westbound Platform 5, Eastbound Platform 6, Eastbound Platform 8, Westbound Platform 3A |
|---|
From TfL. Staff put out the ramp: book help, or ask staff when you arrive.
Meeting staff for help you’ve booked
- Gateline: Make your way to a gateline at Great Eastern road entrance (by bus terminal), North entrance (by Westfield), or Gibbon road entrance (limited hours).
More about the station
| Lifts | Lift 3 (F), Platforms 3 & 5: clear door widths 1.1m wide Lift 2 (E), Platforms 6 & 8: clear door widths 1.1m wide Lift 1 (D), Platforms 9 & 10: clear door widths 1.1m wide Lift 9 (C), Platforms 1 & 2: clear door widths greater than 1.1m wide Lift 13 (R), Platforms 10a & 11: clear door widths 1.1m wide Lift 14 (S), Platforms 10a & 11: clear door widths 1.1m wide Lift P, to upper level & DLR Platforms 4 & 16: clear door widths 1.1m wide Lift O, to upper level & DLR Platforms 4 & 16: clear door widths 1.1m wide Lift L, Subway: clear door widths at least 0.9m wide Lift 18 (K), Platforms 3 & 5: clear door widths 1.1m wide Lift 10 (J), Platforms 6 & 8: clear door widths at least 0.9m wide Lift 11 (H), Platforms 9 & 10: clear door widths greater than 1.1m wide Lift 12 (G), Platforms 1 & 2: clear door widths 1.1m wide Lift B, Westfield Stratford City to Trains: clear door widths 1.1m wide Lift A, Westfield Stratford City to Trains: clear door widths 1.1m wide Lift M, to upper level & DLR Platforms 4 & 16: clear door widths 1.1m wide Lift N, to upper level & DLR Platforms 4 & 16: clear door widths 1.1m wide Lift, Stratford Place opposite M&S: clear door widths 1.1m wide Lift T, station entrance to street & Westfield Stratford City: clear door widths 1.1m wide |
|---|---|
| Hearing loop | Induction loops are throughout this station |
| Taxi rank | Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 0343 222 1234. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Stratford (London): where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Powered by TfL Open Data. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.