Step-free access › Stratford International
Step-free access at Stratford International
Yes. Stratford International station has step-free to every platform.
When staff are there to help
| Monday | All day |
|---|---|
| Tuesday | All day |
| Wednesday | All day |
| Thursday | All day |
| Friday | All day |
| Saturday | All day |
| Sunday | All day |
At the station
| Lifts | Yes |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | No |
| Staffing | Full Time |
| Ticket office | Yes |
Meeting staff for help you’ve booked
- Meeting point shown on station map.
More about the station
| Lifts | Lift, Platforms 2 & 3 to Booking Hall: clear door widths at least 0.9m wide Lift, Platforms 2 & 3 to footbridge: clear door widths greater than 1.1m wide |
|---|---|
| Accessible toilets | Unisex accessible toilet, upper concourse |
| Accessible toilet nearby | Stratford International Station, 59 m away. Map |
| Accessible toilet nearby | John Lewis Stratford City, 187 m away. Map |
| Hearing loop | Induction loops are at designated listening areas |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 0800 022 3720. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Stratford International: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Contains data from the Toilet Map © 2025 – CC BY 4.0. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.