Step-free access › Stevenage
Step-free access at Stevenage
Yes, with some limits. Stevenage station has step-free to every platform, though the route may include long or steep ramps (up to 1 in 10), or go between platforms by the street.
When staff are there to help
| Monday | All day |
|---|---|
| Tuesday | All day |
| Wednesday | All day |
| Thursday | All day |
| Friday | All day |
| Saturday | All day |
| Sunday | All day |
At the station
| Lifts | Yes |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | Yes |
| Staffing | Full Time |
| Ticket office | Yes |
Meeting staff for help you’ve booked
- Assistance Meeting Point: Meet in the ticket office. If no staff are present, please contact staff at the ticket gates or platform.
More about the station
| Lifts | Lift, Lytton Way to Footbridge: clear door widths at least 0.9m wide Lift 1, Footbridge to Platforms 1 & 2: clear door widths greater than 1.1m wide Lift 2, Footbridge to Platforms 3 & 4: clear door widths greater than 1.1m wide Lift 3, Footbridge to Platform 5: clear door widths greater than 1.1m wide |
|---|---|
| Accessible toilets | Unisex accessible toilet, Platform 2 & 3 (RADAR key) |
| Hearing loop | Induction loops are throughout this station |
| Accessible parking | 4 spaces |
| Taxi rank | Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 0800 058 2844. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Stevenage: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.