Step-free access › Shrewsbury
Step-free access at Shrewsbury
Yes. Shrewsbury station has step-free to every platform.
When staff are there to help
| Monday | 04:00–midnight, 00:00–00:45 |
|---|---|
| Tuesday | 00:00–01:00, 04:00–midnight |
| Wednesday | 00:00–01:00, 04:00–midnight |
| Thursday | 00:00–01:00, 04:00–midnight |
| Friday | 00:00–01:00, 04:00–midnight |
| Saturday | 00:00–01:00, 04:00–midnight |
| Sunday | 00:00–01:00, 07:00–midnight |
At the station
| Lifts | Yes |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | Yes |
| Staffing | Full Time |
| Ticket office | Yes |
Meeting staff for help you’ve booked
- The Passenger Assist Meeting Point is located inside the main station entrance, just next to the Gourmet Coffee Shop. Please make yourself known to gateline or ticket office colleague.
- There are platform Passenger Assist meeting points on Platforms 3, 4, and 7, located under the blue Passenger Assist sign. Please make yourself known to a colleague.
More about the station
| Lifts | Lift, Platform 3: clear door widths 1.1m wide Lift, Platforms 4 & 7: clear door widths greater than 1.1m wide |
|---|---|
| Changing Places toilet | Yes |
| Accessible toilets | Changing Places Toilet, Waiting Room Platforms 4 - 7 (RADAR key) Unisex accessible toilet, Platform 5 & 6 (RADAR key) |
| Hearing loop | Induction loops are at designated listening areas |
| Accessible parking | 6 spaces |
| Taxi rank | Ramps can be deployed from the rear and side of a vehicle at this Taxi Rank |
| Station map | See the station map (National Rail) |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 03333 211202. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Shrewsbury: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.