Step-free access › Shenfield
Step-free access at Shenfield
Yes. Shenfield station has step-free to every platform.
When staff are there to help
| Monday | All day |
|---|---|
| Tuesday | All day |
| Wednesday | All day |
| Thursday | All day |
| Friday | All day |
| Saturday | All day |
| Sunday | All day |
At the station
| Lifts | Yes |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | Yes |
| Staffing | Full Time |
| Ticket office | Yes |
Getting on the train
| Ramp needed | Westbound Platform 1, Westbound Platform 2, Eastbound Platform 3, Eastbound Platform 4, Westbound Platform 5, Westbound Platform 6 |
|---|
From TfL. Staff put out the ramp: book help, or ask staff when you arrive.
Meeting staff for help you’ve booked
- Customer Information Office: Meeting point is the customer information office on relevant platform. Full time staffed station.
More about the station
| Lifts | Lift, Platform 5: clear door widths greater than 1.1m wide Lift, Platforms 3 & 4: clear door widths greater than 1.1m wide Lift, Platforms 1 & 2: clear door widths greater than 1.1m wide |
|---|---|
| Accessible toilets | Unisex accessible toilet with baby change, platform 3 & 4 (RADAR key) |
| Hearing loop | Induction loops are throughout this station |
| Accessible parking | 19 spaces |
| Taxi rank | Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank |
| Station map | See the station map (National Rail) |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 0800 028 28 78. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Shenfield: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Powered by TfL Open Data. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.