Step-free access › Purfleet
Step-free access at Purfleet
Partly. Purfleet station has step-free to every platform, but with barriers that may stop some people, such as ramps steeper than 1 in 10, a long way between platforms, or lifts that only work when staff are there.
When staff are there to help
| Monday | 07:00–13:00 |
|---|---|
| Tuesday | 07:00–13:00 |
| Wednesday | 07:00–13:00 |
| Thursday | 07:00–13:00 |
| Friday | 07:00–13:00 |
| Saturday | No staff help |
| Sunday | No staff help |
At the station
| Lifts | No |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | No |
| Staffing | Part Time |
| Ticket office | Yes |
Meeting staff for help you’ve booked
- Gateline (Staffed Hours): Main Entrance uproad, at street level and is the only platform staffed. Check staffed hours on National Rail Enquiries website.
- Station Help Points (Outside Staffed Hours): Outside of staffed hours, please use the help point to request assistance for your journey.
More about the station
| Hearing loop | Induction loops are only in Help Points |
|---|---|
| Station map | See the station map (National Rail) |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 03457 44 44 22. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Purfleet: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.