Step-free access › Penrith (North Lakes)
Step-free access at Penrith (North Lakes)
Yes. Penrith (North Lakes) station has step-free to every platform.
When staff are there to help
| Monday | 05:15–23:10 |
|---|---|
| Tuesday | 05:15–23:10 |
| Wednesday | 05:15–23:10 |
| Thursday | 05:15–23:10 |
| Friday | 05:15–23:10 |
| Saturday | 05:15–22:15 |
| Sunday | 10:15–23:00 |
At the station
| Lifts | Yes |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | Yes |
| Staffing | Full Time |
| Ticket office | Yes |
Meeting staff for help you’ve booked
- Customer Information Desk: Through the main entrance and to the customer information desk on the left.
More about the station
| Lifts | Lift 1, Platform 1: clear door widths 1.1m wide Lift 2, Platform 2: clear door widths 1.1m wide |
|---|---|
| Accessible toilets | Unisex accessible toilet, Platform 1 (RADAR key) |
| Hearing loop | Induction loops are at designated listening areas |
| Accessible parking | 4 spaces |
| Taxi rank | Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank |
| Station map | See the station map (National Rail) |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 08000 158 123. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Penrith (North Lakes): where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.