Step-free access › Newport (South Wales)
Step-free access at Newport (South Wales)
Yes, with some limits. Newport (South Wales) station has step-free to every platform, though the route may include long or steep ramps (up to 1 in 10), or go between platforms by the street.
When staff are there to help
| Monday | 04:30–midnight, 00:00–01:00 |
|---|---|
| Tuesday | 00:00–01:00, 04:30–midnight |
| Wednesday | 00:00–01:00, 04:30–midnight |
| Thursday | 00:00–01:00, 04:30–midnight |
| Friday | 00:00–01:00, 04:30–midnight |
| Saturday | 00:00–01:00, 04:30–midnight |
| Sunday | 00:00–00:01, 07:30–midnight |
At the station
| Lifts | Yes |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | Yes |
| Staffing | Full Time |
| Ticket office | Yes |
Meeting staff for help you’ve booked
- The Passenger Assist meeting point is located at the south terminal entrance, left of the booking office. Please make yourself known to a colleague.
- There are platform Passenger Assist meeting points located on Platform 4 in the waiting room and Platforms 2&3 behind the information pod. Please make yourself known to a colleague.
More about the station
| Lifts | Lift, Platform 1: clear door widths 1.1m wide Lift, Platforms 2 & 3: clear door widths greater than 1.1m wide Lift, Platform 4: clear door widths 1.1m wide |
|---|---|
| Accessible toilets | Unisex accessible toilet, south concourse (RADAR key) Toilet, Platform 2 & 3 (RADAR key) Toilet, north concourse (RADAR key) Unisex accessible toilet, concourse (RADAR key) Unisex accessible toilet, concourse (RADAR key) |
| Hearing loop | Induction loops are at designated listening areas |
| Accessible parking | 12 spaces |
| Taxi rank | Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank |
| Station map | See the station map (National Rail) |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 03333 211202. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Newport (South Wales): where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.