Step-free access › Musselburgh
Step-free access at Musselburgh
Yes, with some limits. Musselburgh station has step-free to every platform, though the route may include long or steep ramps (up to 1 in 10), or go between platforms by the street.
At the station
| Lifts | No |
|---|---|
| Ramp for getting on and off trains | No |
| Accessible toilets | No |
| Staffing | Unstaffed |
| Ticket office | No |
Meeting staff for help you’ve booked
- Passenger Assistance Meeting Points For station accessibility, please refer to the "Step Free Access" section on the website. This is an unstaffed station. Please make yourself visible so that train staff can assist you and use the customer help point if you need to contact staff. Platform 1 By the pole next to the help point, shelter and customer information screen. Platform 2 By the pole along from the shelter and help point closest to the stepped entrance.: Please wait at the meeting point on your departure platform and make yourself known to staff when the train arrives so they can assist you.
More about the station
| Hearing loop | Induction loops are only in Help Points |
|---|---|
| Station map | See the station map (National Rail) |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 0800 046 1634. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Musselburgh: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.