Step-free access › Mossley Hill
Step-free access at Mossley Hill
Partly. Mossley Hill station has step-free to every platform, but with barriers that may stop some people, such as ramps steeper than 1 in 10, a long way between platforms, or lifts that only work when staff are there.
When staff are there to help
| Monday | 05:50–23:45 |
|---|---|
| Tuesday | 05:50–23:45 |
| Wednesday | 05:50–23:45 |
| Thursday | 05:50–23:45 |
| Friday | 05:50–23:45 |
| Saturday | 05:50–23:45 |
| Sunday | 08:30–23:15 |
At the station
| Lifts | No |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | No |
| Staffing | Full Time |
| Ticket office | Yes |
Meeting staff for help you’ve booked
- Ticket Office: Located in the ticket hall accessed via Rose Lane. See National Rail Enquiries website for office hours.
- Platform: Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
More about the station
| Accessible toilet nearby | Tesco Mather Avenue, 478 m away. Map |
|---|---|
| Hearing loop | Induction loops are at designated listening areas |
| Station map | See the station map (National Rail) |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 0800 138 5560. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Mossley Hill: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Contains data from the Toilet Map © 2025 – CC BY 4.0. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.