Is Maidenhead station step-free?

Q: Is Maidenhead station step-free?

Partly: Maidenhead station has step-free to every platform, but with barriers that may stop some people, such as ramps steeper than 1 in 10, a long way between platforms, or lifts that only work when staff are there. Staff are there to help at any time. To book help, call Passenger Assist on 0800 022 3720.

Step-free access › Maidenhead

Step-free access at Maidenhead

Partly. Maidenhead station has step-free to every platform, but with barriers that may stop some people, such as ramps steeper than 1 in 10, a long way between platforms, or lifts that only work when staff are there.

When staff are there to help

Monday	All day
Tuesday	All day
Wednesday	All day
Thursday	All day
Friday	All day
Saturday	All day
Sunday	All day

At the station

Lifts	Yes
Ramp for getting on and off trains	Yes
Accessible toilets	Yes
Staffing	Full Time
Ticket office	Yes

Getting on the train

Ramp needed	Westbound Platform 3, Eastbound Platform 4, Westbound Platform 3, Eastbound Platform 4, Eastbound Platform 4

From TfL. Staff put out the ramp: book help, or ask staff when you arrive.

Meeting staff for help you’ve booked

Ticket Office / Gateline (Staffed station): The ticket office is located the main station building.

More about the station

Lifts	Lift 1, Platforms 2 & 3: clear door widths greater than 1.1m wide Lift, Platforms 4 & 5: clear door widths greater than 1.1m wide
Accessible toilets	Unisex accessible toilet, Platform 4, 5a (RADAR key)
Hearing loop	Induction loops are at designated listening areas
Accessible parking	14 spaces
Taxi rank	Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Station map	See the station map (National Rail)

Booking help

To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 08001 971 329. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong

Also at Maidenhead: where replacement buses leave from

Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Powered by TfL Open Data. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.