Step-free access › London Waterloo
Step-free access at London Waterloo
Yes. London Waterloo station has step-free to every platform.
When staff are there to help
| Monday | 04:45–midnight, 00:00–01:05 |
|---|---|
| Tuesday | 00:00–01:05, 04:45–midnight |
| Wednesday | 00:00–01:05, 04:45–midnight |
| Thursday | 00:00–01:05, 04:45–midnight |
| Friday | 00:00–01:05, 04:45–midnight |
| Saturday | 00:00–01:05, 04:45–midnight |
| Sunday | 00:00–01:42, 05:30–midnight |
At the station
| Lifts | Yes |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | Yes |
| Staffing | Full Time |
| Ticket office | Yes |
Meeting staff for help you’ve booked
- Located on the main concourse opposite platform 12.
More about the station
| Lifts | Lift 5, Platform 23 & 24 to Waterloo International Lower Concourse & the Sidings: clear door widths greater than 1.1m wide Lift 4, Platform 21 & 22 to Waterloo International Lower Concourse & the Sidings: clear door widths greater than 1.1m wide Lift 3, Platform 20 to Waterloo International Lower Concourse & The Sidings: clear door widths greater than 1.1m wide Lift, Colonnade, Lower & London Underground at Exit 2: clear door widths 1.1m wide Lift, Link Bridge & The Balcony near Exit 3, Waterloo-East: clear door widths greater than 1.1m wide Lift 1, Waterloo International Concourse Level to Lower Concourse and London Underground Level: clear door widths greater than 1.1m wide |
|---|---|
| Changing Places toilet | Yes |
| Accessible toilets | Accessible toilet and baby change, Lower Concourse in the Sidings Shopping Centre Accessible toilet and baby change, Cab Road (RADAR key) Accessible toilet, Lower Concourse in the Sidings Shopping Centre (RADAR key) Changing places toilet, Lower Concourse in the Sidings Shopping Centre (RADAR key) |
| Hearing loop | Induction loops are throughout this station |
| Taxi rank | Ramps can only be deployed from the side of a vehicle at this Taxi Rank |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 0800 022 3720. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at London Waterloo: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.