Step-free access › London St Pancras International
Step-free access at London St Pancras International
Yes. London St Pancras International station has step-free to every platform.
Right now
- Toilet out of order. Please be aware of the following at London St Pancras International station: The accessible toilets on Platform B are currently out of service An escalator renewal project is underway to improve reliability and the long-term performance of station facilities. Until mid-December, one escalator will be taken out of service at a time while these works are completed Reported by the station operator on 20 September
When staff are there to help
| Monday | All day |
|---|---|
| Tuesday | All day |
| Wednesday | All day |
| Thursday | All day |
| Friday | All day |
| Saturday | All day |
| Sunday | All day |
At the station
| Lifts | Yes |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | Yes |
| Staffing | Full Time |
| Ticket office | Yes |
Meeting staff for help you’ve booked
- Assistance Meeting Point (main entrance off Pancras Road): Inside the main station entrance from Pancras Road. If staff are not situated at the meeting point, please call the number on the meeting point totem.
- EMR Travel Centre: Located on the grand terrace next to Pret A Manager, adjacent to the EMR Platforms.
More about the station
| Lifts | Lift, Concourse to Platforms 1-4 by WH Smith: clear door widths greater than 1.1m wide Lift, main entrance from Pancras Road to Platforms 11-13: clear door widths at least 0.8m wide Lift 1, Concourse to Platfrom A and Mezzanine to Platform B: clear door widths greater than 1.1m wide Lift 2, Mezzanine to only Platform B: clear door widths greater than 1.1m wide Lift, Concourse to Platforms 1-4 by MI + ME: clear door widths greater than 1.1m wide |
|---|---|
| Changing Places toilet | Yes |
| Accessible toilets | Accessible toilet, lower concourse by International Arrivals (RADAR key) Accessible toilet, Circle concourse (RADAR key) |
| Accessible toilet nearby | Kings Cross Station — Upper Mezzanine, 117 m away. Map |
| Accessible toilet nearby | Camden Town Hall, 193 m away. Map |
| Hearing loop | Induction loops are at designated listening areas |
| Accessible parking | 8 spaces |
| Taxi rank | Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank |
| Station map | See the station map (National Rail) |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 0800 022 3720. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at London St Pancras International: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Contains data from the Toilet Map © 2025 – CC BY 4.0. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.