Step-free access › London Kings Cross
Step-free access at London Kings Cross
Yes. London Kings Cross station has step-free to every platform.
When staff are there to help
| Monday | 05:00–midnight, 00:00–01:36 |
|---|---|
| Tuesday | 00:00–01:36, 05:00–midnight |
| Wednesday | 00:00–01:36, 05:00–midnight |
| Thursday | 00:00–01:36, 05:00–midnight |
| Friday | 00:00–01:36, 05:00–midnight |
| Saturday | 00:00–01:36, 05:00–midnight |
| Sunday | 00:00–00:36, 05:30–midnight |
At the station
| Lifts | Yes |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | Yes |
| Staffing | Full Time |
| Ticket office | Yes |
Meeting staff for help you’ve booked
- Customer information Point: Customer information desk Located on the main concourse, left of the travel centre. Please check the opening times on National Rail Enquiries website
- First Class Lounge: The first class lounge is located on the mezzanine level, accessed by lift under the departure boards or via an escalator near the information point.
- Assistance Meeting Point: When the customer information point is closed, go to the contractors reception next to Leon food outlet located under the train information boards.
More about the station
| Lifts | Lift 6, Footbridge to Platforms 6 & 7 Mobility Impaired Person: clear door widths at least 0.9m wide Lift 7, Footbridge to Platform 8 Mobility Impaired Person: clear door widths at least 0.9m wide Lift 1, Western Concourse (Behind Pret a Manger) Mobility Impaired Person: clear door widths 1.1m wide Lift 2, Western Concourse behind Starbucks Mobility Impaired Person: clear door widths greater than 1.1m wide Lift M, Concourse to First Class Lounge: clear door widths 1.1m wide Lift for Fullers Pub only, Lift T, Accessible: clear door widths at least 0.9m wide Lift 3, Footbridge to Platforms 0 & 1 Mobility Impaired Person: clear door widths 1.1m wide Lift 4, Footbridge to Platforms 2 & 3 Mobility Impaired Person: clear door widths at least 0.9m wide Lift 5, Footbridge to Platforms 4 & 5 Mobility Impaired Person: clear door widths at least 0.9m wide |
|---|---|
| Changing Places toilet | Yes |
| Accessible toilets | Accessible toilet, Mezzanine Level Accessible toilet, (LNER) First Class Lounge off of South Concourse (RADAR key) Accessible toilet(1), Ground Floor South Concourse (RADAR key) Accessible toilet(2), Ground Floor South Concourse Changing Places toilet, off of South Concourse (RADAR key) |
| Hearing loop | Induction loops are only in Help Points |
| Accessible parking | 3 spaces |
| Taxi rank | Ramps can only be deployed from the side of a vehicle at this Taxi Rank |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 0800 022 3720. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at London Kings Cross: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.