Step-free access › London Bridge
Step-free access at London Bridge
Yes. London Bridge station has step-free to every platform.
When staff are there to help
| Monday | 04:00–midnight, 00:00–01:00 |
|---|---|
| Tuesday | 00:00–01:00, 04:00–midnight |
| Wednesday | 00:00–01:00, 04:00–midnight |
| Thursday | 00:00–01:00, 04:00–midnight |
| Friday | 00:00–01:00, 04:00–midnight |
| Saturday | 00:00–01:00, 04:00–midnight |
| Sunday | 00:00–01:00, 06:00–midnight |
At the station
| Lifts | Yes |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | Yes |
| Staffing | Full Time |
| Ticket office | Yes |
Getting on the train
| Level boarding | Northbound Platform 1 (2 centre doors on cars 5 and 6); Southbound Platform 2 (2 centre doors on cars 2 and 3); Westbound Platform 3 (2 centre doors on car 5); Eastbound Platform 4 (2 centre doors on car 2); Northbound Platform 4; Southbound Platform 5 |
|---|
From TfL. Staff put out the ramp: book help, or ask staff when you arrive.
Meeting staff for help you’ve booked
- Customer information point located on the lower concourse by platforms 6/7 and upper concourse by entrance into the station (unpaid side).
- Four options: three on the lower concourse (between platforms 2/3–4/5, 6/7–8/9, and 10–15), and one on the upper concourse.: Mobile Information Point.
- 5 Help Points: At entrance 1, reception, entrance 2, Shipwright Arms entrance and upper concourse entrance.
More about the station
| Lifts | Lift, London Bridge Street: clear door widths at least 0.9m wide Lift, Upper Level concourse to Street level: clear door widths 1.1m wide Lift, Platforms 13 & 14: clear door widths greater than 1.1m wide Lift, Platforms 8 & 9: clear door widths greater than 1.1m wide Lift, Platforms 6 & 7: clear door widths greater than 1.1m wide Lift, Platforms 4 & 5: clear door widths greater than 1.1m wide Lift, Platforms 2 & 3: clear door widths greater than 1.1m wide Lift, Platform 1: clear door widths greater than 1.1m wide |
|---|---|
| Changing Places toilet | Yes |
| Accessible toilets | Accessible toilet, Platforms 6 & 7 Accessible toilet, Platforms 4 & 5 (RADAR key) Accessible toilet, Platforms 2 & 3 (RADAR key) Accessible toilet, Platform 1 Male and female toilet, Western Arcade (RADAR key) Accessible toilet, Platforms 8 & 9 (RADAR key) Changing Place Toilet, Information Desk(see member of staff for access) (RADAR key) |
| Hearing loop | Induction loops are throughout this station |
| Taxi rank | Ramps can only be deployed from the side of a vehicle at this Taxi Rank |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 0800 022 3720. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at London Bridge: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Powered by TfL Open Data. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.