Is Keighley station step-free?

Q: Is Keighley station step-free?

Yes, with some limits: Keighley station has step-free to every platform, though the route may include long or steep ramps (up to 1 in 10), or go between platforms by the street. Staff are there to help at set times; see the hours below. To book help, call Passenger Assist on 0800 022 3720.

Step-free access › Keighley

Step-free access at Keighley

Yes, with some limits. Keighley station has step-free to every platform, though the route may include long or steep ramps (up to 1 in 10), or go between platforms by the street.

When staff are there to help

Monday	06:10–21:00
Tuesday	06:10–21:00
Wednesday	06:10–21:00
Thursday	06:10–21:00
Friday	06:10–21:00
Saturday	06:10–21:00
Sunday	09:00–17:30

At the station

Lifts	No
Ramp for getting on and off trains	Yes
Accessible toilets	No
Staffing	Part Time
Ticket office	Yes

Meeting staff for help you’ve booked

Ticket Office: Hours on National Rail Enquiries website. Outside staffed hours, seek assistance from conductor on your train service or call Customer Support team.
Passenger Assistance Meeting Point: Seating area with yellow and black signage in ticket hall. Please check in with station team. Operational within staffed hours.
Platform: Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.

More about the station

Accessible toilet nearby	Airedale Shopping Centre Toilets, 409 m away (RADAR key). Map
Accessible toilet nearby	keighley bus sttion, 453 m away (RADAR key). Map
Hearing loop	Induction loops are at designated listening areas
Station map	See the station map (National Rail)

Booking help

To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 0800 138 5560. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong

Also at Keighley: where replacement buses leave from

Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Contains data from the Toilet Map © 2025 – CC BY 4.0. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.