Step-free access › Jewellery Quarter
Step-free access at Jewellery Quarter
Yes. Jewellery Quarter station has step-free to every platform.
When staff are there to help
| Monday | No staff help |
|---|---|
| Tuesday | No staff help |
| Wednesday | No staff help |
| Thursday | No staff help |
| Friday | 16:00–18:00 |
| Saturday | 11:00–13:00, 15:00–17:00 |
| Sunday | No staff help |
At the station
| Lifts | Yes |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | No |
| Staffing | Part Time |
| Ticket office | Yes |
Meeting staff for help you’ve booked
- Ticket Office: Ticket office at Street level accessed from Vyse Street- Please check the opening times on the National Rail Enquiries website
- Platform (when ticket office is closed): On the platform in view of the on-train team
More about the station
| Lifts | Lift 1, Platform 1: clear door widths less than 0.8m wide Lift 2, Platform 2: clear door widths less than 0.8m wide |
|---|---|
| Hearing loop | Induction loops are at designated listening areas |
| Station map | See the station map (National Rail) |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 0800 0248998. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Jewellery Quarter: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.