Step-free access › Holyhead
Step-free access at Holyhead
Yes, with some limits. Holyhead station has step-free to every platform, though the route may include long or steep ramps (up to 1 in 10), or go between platforms by the street.
When staff are there to help
| Monday | All day |
|---|---|
| Tuesday | All day |
| Wednesday | All day |
| Thursday | All day |
| Friday | All day |
| Saturday | 00:00–21:45 |
| Sunday | 07:00–midnight |
At the station
| Lifts | No |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | Yes |
| Staffing | Full Time |
| Ticket office | Yes |
Meeting staff for help you’ve booked
- Information Center: The office is located half way down platform two. Please check opening times on the National Rail Enquiries Website.
- Ticket Office: Ticket office is located in the ferry port.
More about the station
| Accessible toilets | Unisex accessible toilet, Ferry terminal concourse (RADAR key) |
|---|---|
| Hearing loop | Induction loops are at designated listening areas |
| Taxi rank | Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank |
| Station map | See the station map (National Rail) |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 03333 211202. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Holyhead: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.