Step-free access › Hemel Hempstead
Step-free access at Hemel Hempstead
Yes. Hemel Hempstead station has step-free to every platform.
When staff are there to help
| Monday | 06:00–20:00 |
|---|---|
| Tuesday | 06:00–20:00 |
| Wednesday | 06:00–20:00 |
| Thursday | 06:00–20:00 |
| Friday | 06:00–20:00 |
| Saturday | 07:00–19:00 |
| Sunday | 08:00–19:00 |
At the station
| Lifts | Yes |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | Yes |
| Staffing | Part Time |
| Ticket office | Yes |
Meeting staff for help you’ve booked
- Ticket Office: Ticket office in station building next to short stay car park - Please check the opening times on the National Rail Enquiries website
- Platform (when ticket office is closed): On the platform in view of the on-train team
More about the station
| Lifts | Lift 3, Platform 4: clear door widths at least 0.9m wide Lift 2, Platforms 2 & 3: clear door widths at least 0.9m wide Lift 1, Platform 1: clear door widths at least 0.9m wide |
|---|---|
| Accessible toilets | Unisex accessible toilet with baby change, station concourse (RADAR key) Male toilet, station concourse (RADAR key) |
| Hearing loop | There are no apparent induction loops |
| Accessible parking | 9 spaces |
| Taxi rank | Ramps can be deployed from the rear and side of a vehicle at this Taxi Rank |
| Station map | See the station map (National Rail) |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 0800 0248 997. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Hemel Hempstead: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.