Step-free access › Heathrow Terminals 2 & 3 (Rail Station Only)
Step-free access at Heathrow Terminals 2 & 3 (Rail Station Only)
Yes. Heathrow Terminals 2 & 3 (Rail Station Only) station has step-free to every platform.
When staff are there to help
| Monday | 05:00–midnight |
|---|---|
| Tuesday | 05:00–midnight |
| Wednesday | 05:00–midnight |
| Thursday | 05:00–midnight |
| Friday | 05:00–midnight |
| Saturday | 05:00–midnight |
| Sunday | 05:00–midnight |
At the station
| Lifts | Yes |
|---|---|
| Ramp for getting on and off trains | No |
| Accessible toilets | No |
| Staffing | Full Time |
| Ticket office | Yes |
Getting on the train
| Level boarding | Westbound Platform 1 (2 centre doors on car 2); Westbound Platform 1; Eastbound Platform 2 (2 centre doors on car 5); Eastbound Platform 2 |
|---|
From TfL. Staff put out the ramp: book help, or ask staff when you arrive.
Meeting staff for help you’ve booked
- Meeting point shown on station map.
More about the station
| Lifts | Lift, Terminals and all Platforms: clear door widths greater than 1.1m wide |
|---|---|
| Hearing loop | Induction loops are throughout this station |
| Station map | See the station map (National Rail) |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 0800 197 1329. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Heathrow Terminals 2 & 3 (Rail Station Only): where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Powered by TfL Open Data. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.