Step-free access › Hatch End

Step-free access at Hatch End

Only to some platforms. Hatch End station has step-free to some platforms only.

At the station

LiftsNo
Ramp for getting on and off trainsYes
Accessible toiletsNo
StaffingFull Time
Ticket officeYes

Getting on the train

Ramp neededNorthbound Platform 2

From TfL. Staff put out the ramp: book help, or ask staff when you arrive.

Meeting staff for help you’ve booked

More about the station

Accessible toilet nearbyMorrisons Hatch End, 367 m away. Map
Hearing loopInduction loops are throughout this station
Station mapSee the station map (National Rail)

Booking help

To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 0343 222 1234. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong

Also at Hatch End: where replacement buses leave from

Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Powered by TfL Open Data. Contains data from the Toilet Map © 2025 – CC BY 4.0. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.