Is Harrogate station step-free?

Yes: Harrogate station has step-free to every platform. Staff are there to help at set times; see the hours below. To book help, call Passenger Assist on 0800 022 3720.

Step-free access › Harrogate

Step-free access at Harrogate

Yes. Harrogate station has step-free to every platform.

When staff are there to help

Monday	06:15–23:18
Tuesday	06:15–23:18
Wednesday	06:15–23:18
Thursday	06:15–23:18
Friday	06:15–23:18
Saturday	06:15–23:18
Sunday	09:15–23:12

At the station

Lifts	Yes
Ramp for getting on and off trains	Yes
Accessible toilets	Yes
Staffing	Part Time
Ticket office	Yes

Meeting staff for help you’ve booked

Ticket Office: Hours on National Rail Enquiries website. Outside staffed hours seek assistance from conductor on your train service or call customer support team.
Passenger Assistance Meeting Point: Seating behind ticket machines. Please check in with ticket office. Outside of ticket office hours, please check in with the gateline team.
Platform: Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.

More about the station

Lifts	Lift 2, Platform 3: clear door widths at least 0.9m wide Lift 1, Platform 1: clear door widths at least 0.9m wide
Accessible toilets	Unisex accessible toilet, station concourse (RADAR key)
Hearing loop	Induction loops are at designated listening areas
Accessible parking	6 spaces
Taxi rank	Ramps can only be deployed from the rear of a vehicle at this Taxi Rank
Station map	See the station map (National Rail)

Booking help

To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 0800 138 5560. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong

Also at Harrogate: where replacement buses leave from

Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.