Step-free access › Hamilton West
Step-free access at Hamilton West
Partly. Hamilton West station has step-free to every platform, but with barriers that may stop some people, such as ramps steeper than 1 in 10, a long way between platforms, or lifts that only work when staff are there.
When staff are there to help
| Monday | 06:20–13:00 |
|---|---|
| Tuesday | 06:20–13:00 |
| Wednesday | 06:20–13:00 |
| Thursday | 06:20–13:00 |
| Friday | 06:20–19:30 |
| Saturday | No staff help |
| Sunday | No staff help |
At the station
| Lifts | No |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | Yes |
| Staffing | Part Time |
| Ticket office | Yes |
Meeting staff for help you’ve booked
- Passenger Assistance Meeting Points Ticket Office platform 1. For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage. Please make yourself known to the station staff and on train staff. If the ticket office is closed , go directly to the platform your train leaves from. *This station does not have step-free access between platforms. If you need step-free access to platform 2, go directly to that platform and use the help point for assistance. Platform 1 By the lamp post past the shelter and customer information screen. Platform 2 by the customer information screen between the help point and shelter.: Located on Platform 1. If unstaffed, go to departure platform. If travelling from Platform 2, go directly there – no step-free link between platforms.
More about the station
| Hearing loop | Induction loops are at designated listening areas |
|---|---|
| Taxi rank | Ramps can only be deployed from the side of a vehicle at this Taxi Rank |
| Station map | See the station map (National Rail) |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Hamilton West: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.