Step-free access › Great Malvern
Step-free access at Great Malvern
Yes, with some limits. Great Malvern station has step-free to every platform, though the route may include long or steep ramps (up to 1 in 10), or go between platforms by the street.
When staff are there to help
| Monday | No staff help |
|---|---|
| Tuesday | No staff help |
| Wednesday | No staff help |
| Thursday | No staff help |
| Friday | 07:00–13:00, 15:00–21:00 |
| Saturday | 07:00–14:00 |
| Sunday | No staff help |
At the station
| Lifts | No |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | Yes |
| Staffing | Part Time |
| Ticket office | Yes |
Meeting staff for help you’ve booked
- Ticket Office: Ticket Office in station building on Platform 1, next to waiting room - Please check the opening times on the National Rail Enquiries website
- Platform (when ticket office is closed): On the platform in view of the on-train team
More about the station
| Accessible toilets | Toilet (RADAR key) |
|---|---|
| Hearing loop | Induction loops are at designated listening areas |
| Accessible parking | 3 spaces |
| Taxi rank | Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank |
| Station map | See the station map (National Rail) |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 0800 0248998. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Great Malvern: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.