Step-free access › Glasgow Queen Street
Step-free access at Glasgow Queen Street
Yes. Glasgow Queen Street station has step-free to every platform.
When staff are there to help
| Monday | 05:00–midnight |
|---|---|
| Tuesday | 05:00–midnight |
| Wednesday | 05:00–midnight |
| Thursday | 05:00–midnight |
| Friday | 05:00–midnight |
| Saturday | 05:00–midnight |
| Sunday | 07:30–midnight |
At the station
| Lifts | Yes |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | Yes |
| Staffing | Full Time |
| Ticket office | Yes |
Meeting staff for help you’ve booked
- Passenger Assistance Meeting Points. For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage. Please make yourself known to the station staff when you arrive. Information Desk Located in front of and next to the electronic ticket gates on the main concourse when you enter the station. For Low Level services from Platform 8 & 9 please make your way directly to your departure platform. Platform 8 By the help point. Platform 9 By the help point.: Located in front of and next to the electronic ticket gates on the main concourse when you enter the station. Check in with a member of staff.
More about the station
| Lifts | Lift, Main Concourse Scenic: clear door widths 1.1m wide Lift, Platform 8 (Towards Partick): clear door widths greater than 1.1m wide Lift, Platform 9 (Towards Airdrie): clear door widths greater than 1.1m wide Lift, Concourse to Low Level (West): clear door widths 1.1m wide Lift, Travel Centre to First Class Lounge: clear door widths 1.1m wide |
|---|---|
| Changing Places toilet | Yes |
| Accessible toilets | Unisex accessible toilet by Dundas Street entrance (RADAR key) Changing places toilet, basement level via George Square entrance (RADAR key) Unisex accessible toilet by Dundas Street entrance (RADAR key) |
| Hearing loop | Induction loops are throughout this station |
| Taxi rank | Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank |
| Station map | See the station map (National Rail) |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Glasgow Queen Street: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.