Step-free access › Ely
Step-free access at Ely
Yes. Ely station has step-free to every platform.
When staff are there to help
| Monday | 05:15–midnight, 00:00–01:00 |
|---|---|
| Tuesday | 00:00–01:00, 05:15–midnight |
| Wednesday | 00:00–01:00, 05:15–midnight |
| Thursday | 00:00–01:00, 05:15–midnight |
| Friday | 00:00–01:00, 05:15–midnight |
| Saturday | 00:00–01:00, 05:15–midnight |
| Sunday | 00:00–01:00, 08:00–midnight |
At the station
| Lifts | No |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | Yes |
| Staffing | Full Time |
| Ticket office | Yes |
Meeting staff for help you’ve booked
- Ticket office: Meeting point is the ticket office when open or the supervisors office on platform 1. Platforms staffed full time.
More about the station
| Changing Places toilet | Yes |
|---|---|
| Accessible toilets | Unisex accessible toilet, concourse (RADAR key) |
| Hearing loop | Induction loops are only in Help Points |
| Accessible parking | 3 spaces |
| Taxi rank | Ramps can only be deployed from the side of a vehicle at this Taxi Rank |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 0800 028 28 78. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Ely: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.