Step-free access › Elstree & Borehamwood
Step-free access at Elstree & Borehamwood
Yes. Elstree & Borehamwood station has step-free to every platform.
Right now
- Lift out of order. The lifts are out of order between platform 1 and the footbridge at Elstree & Borehamwood station. This affects Thameslink services towards London St Pancras International, Rainham (Kent) and Sutton. Please speak to station staff for further assistance. Reported by the station operator on 13 August
When staff are there to help
| Monday | All day |
|---|---|
| Tuesday | All day |
| Wednesday | All day |
| Thursday | All day |
| Friday | All day |
| Saturday | All day |
| Sunday | All day |
At the station
| Lifts | Yes |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | Yes |
| Staffing | Full Time |
| Ticket office | Yes |
Getting on the train
| Ramp needed | Southbound Platform 1, Northbound Platform 2, Southbound Platform 3, Northbound Platform 4 |
|---|
From TfL. Staff put out the ramp: book help, or ask staff when you arrive.
Meeting staff for help you’ve booked
- Assistance Meeting Point: Meet in the ticket office. If no staff are present, please contact staff at the ticket gates or platform.
More about the station
| Lifts | Lift 1, Footbridge to Platform 1: clear door widths at least 0.9m wide Lift 2, Footbridge to Platforms 2 & 3: clear door widths at least 0.9m wide |
|---|---|
| Accessible toilets | Unisex accessible toilet, main entrance station building (RADAR key) |
| Hearing loop | Induction loops are at designated listening areas |
| Accessible parking | 11 spaces |
| Taxi rank | Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank |
| Station map | See the station map (National Rail) |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 0800 058 2844. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Elstree & Borehamwood: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Powered by TfL Open Data. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.