Step-free access › Elephant & Castle
Step-free access at Elephant & Castle
No. Elephant & Castle station has no step-free access to the platforms.
Right now
- Lift out of order. ELEPHANT & CASTLE UNDERGROUND STATION: Until late October, the lifts at the Northern line entrance are out of service for repairs. Please exit and enter the station via the Bakerloo line entrance in London Road. TfL, live
When staff are there to help
| Monday | 05:00–midnight |
|---|---|
| Tuesday | 00:00–00:30, 05:00–midnight |
| Wednesday | 00:00–00:30, 05:00–midnight |
| Thursday | 00:00–00:30, 05:00–midnight |
| Friday | 00:00–00:30, 05:00–midnight |
| Saturday | 00:00–00:30, 06:00–midnight |
| Sunday | 00:00–00:30, 09:00–midnight |
At the station
| Lifts | No |
|---|---|
| Ramp for getting on and off trains | No |
| Accessible toilets | No |
| Staffing | Part Time |
| Ticket office | Yes |
Getting on the train
| Level boarding | Southbound Platform 2 |
|---|
From TfL. Staff put out the ramp: book help, or ask staff when you arrive.
Meeting staff for help you’ve booked
- Assistance Meeting Point: Meet in the ticket office. If no staff are present, please contact staff at the ticket gates or platform.
More about the station
| Accessible toilet nearby | Castle Square, 114 m away (RADAR key). Map |
|---|---|
| Accessible toilet nearby | The Castle Leisure Centre, 197 m away. Map |
| Hearing loop | Induction loops are at designated listening areas |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 0800 058 2844. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Elephant & Castle: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Powered by TfL Open Data. Contains data from the Toilet Map © 2025 – CC BY 4.0. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.