Step-free access › Dumfries
Step-free access at Dumfries
Yes. Dumfries station has step-free to every platform.
When staff are there to help
| Monday | 05:00–midnight |
|---|---|
| Tuesday | 05:00–midnight |
| Wednesday | 05:00–midnight |
| Thursday | 05:00–midnight |
| Friday | 05:00–midnight |
| Saturday | 05:00–midnight |
| Sunday | 09:45–midnight |
At the station
| Lifts | Yes |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | Yes |
| Staffing | Part Time |
| Ticket office | Yes |
Meeting staff for help you’ve booked
- Passenger Assistance Meeting Points For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage. Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from. Ticket Office Located on Platform 1. Platform 1 At the help point. Platform 2 At the café, next to the entrance.: Located on platform 1. If unstaffed, go directly to your departure platform.
More about the station
| Lifts | Lift, Platform 2: clear door widths at least 0.9m wide Lift, Platform 1: clear door widths at least 0.9m wide |
|---|---|
| Accessible toilets | Unisex accessible toilet, Platform 1 |
| Hearing loop | Induction loops are at designated listening areas |
| Accessible parking | 4 spaces |
| Taxi rank | Ramps can be deployed from the rear and side of a vehicle at this Taxi Rank |
| Station map | See the station map (National Rail) |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Dumfries: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.