Step-free access › Derby
Step-free access at Derby
Yes. Derby station has step-free to every platform.
When staff are there to help
| Monday | All day |
|---|---|
| Tuesday | All day |
| Wednesday | All day |
| Thursday | All day |
| Friday | All day |
| Saturday | All day |
| Sunday | All day |
At the station
| Lifts | Yes |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | Yes |
| Staffing | Full Time |
| Ticket office | Yes |
Meeting staff for help you’ve booked
- Ticket Gates: The meeting point for assistance is located at the ticket gates in the main concourse (off railway terrace) and also at the pride park entrance
- Ticket Office: The ticket office is located in the main concourse (to the left of the ticket barriers). Please check National Rail Enquires for opening hours.
More about the station
| Lifts | Lift 3, Platforms 2 & 3: clear door widths at least 0.8m wide Lift 1, Concourse to Footbridge: clear door widths at least 0.9m wide Lift 2, Pride Park Exit: clear door widths at least 0.9m wide Lift 6, Platform 6: clear door widths 1.1m wide Lift 7, Platform 6: clear door widths 1.1m wide Lift 4, Platforms 4 & 5: clear door widths at least 0.9m wide |
|---|---|
| Accessible toilets | Unisex accessible toilet, Platform 6a, 7 (RADAR key) Accessible toilet in gender specific toilets, Platform 6a, 7 (RADAR key) Accessible toilet in gender specific toilets, Platform 6a, 7 (RADAR key) Unisex accessible toilet, station concourse (RADAR key) Accessible Toilet, Platform 3b, 2b Unisex accessible toilet, Platform 4b, 5b (RADAR key) |
| Hearing loop | Induction loops are throughout this station |
| Accessible parking | 24 spaces |
| Taxi rank | Ramps can only be deployed from the side of a vehicle at this Taxi Rank |
| Station map | See the station map (National Rail) |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 08000 11 33 23. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Derby: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.