Step-free access › Darlington
Step-free access at Darlington
Yes. Darlington station has step-free to every platform.
When staff are there to help
| Monday | All day |
|---|---|
| Tuesday | All day |
| Wednesday | All day |
| Thursday | All day |
| Friday | All day |
| Saturday | All day |
| Sunday | All day |
At the station
| Lifts | Yes |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | Yes |
| Staffing | Full Time |
| Ticket office | Yes |
Meeting staff for help you’ve booked
- Customer Information Point: This is located on Platform 4. Staff may be dispatching trains but will return after (Open Mon-Sat 07:00 - 19:00 & Sun 09:00 - 19:00)
- Platform 1 Station Management Office (outside Customer Information Point opening hours): When the Customer information point is closed, please go to the station management office located half way along platform 1. Press Bell for attention.
- This is located next to the ticket barriers on the access route from the Neasham Road entrance to Platforms 5 and 6.
More about the station
| Changing Places toilet | Yes |
|---|---|
| Accessible toilets | Unisex accessible toilet (RADAR key) |
| Hearing loop | Induction loops are at designated listening areas |
| Accessible parking | 10 spaces |
| Taxi rank | Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 03457 225 225. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Darlington: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.