Step-free access › Crystal Palace
Step-free access at Crystal Palace
Yes. Crystal Palace station has step-free to every platform.
At the station
| Lifts | Yes |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | Yes |
| Staffing | Part Time |
| Ticket office | Yes |
Getting on the train
| Ramp needed | Northbound Platform 1, Southbound Platform 2, Northbound Platform 3, Northbound Platform 4, Northbound Platform 5, Southbound Platform 6 |
|---|
From TfL. Staff put out the ramp: book help, or ask staff when you arrive.
Meeting staff for help you’ve booked
- Meeting point shown on station map.
More about the station
| Lifts | Lift 3, Platforms 5 & 6: clear door widths at least 0.8m wide Lift 1, Platform 1: clear door widths at least 0.9m wide Lift 2, Platforms 2 & 4: clear door widths greater than 1.1m wide |
|---|---|
| Accessible toilets | Unisex accessible toilet with baby change, concourse (RADAR key) |
| Hearing loop | Induction loops are throughout this station |
| Accessible parking | 2 spaces |
| Station map | See the station map (National Rail) |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 0343 222 1234. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Crystal Palace: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Powered by TfL Open Data. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.