Step-free access › Colwyn Bay
Step-free access at Colwyn Bay
Yes. Colwyn Bay station has step-free to every platform.
When staff are there to help
| Monday | 06:15–21:05 |
|---|---|
| Tuesday | 06:15–21:05 |
| Wednesday | 06:15–21:05 |
| Thursday | 06:15–21:05 |
| Friday | 06:15–21:05 |
| Saturday | 06:15–21:05 |
| Sunday | 09:05–16:50 |
At the station
| Lifts | Yes |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | Yes |
| Staffing | Part Time |
| Ticket office | Yes |
Meeting staff for help you’ve booked
- Ticket Office: Ticket office is located via the main station entrance. Please check opening times on the National Rail Enquiries Website.
- Information Center: Located on platform 1 near the main entrance / exit.
More about the station
| Lifts | Lift, Platform 2: clear door widths greater than 1.1m wide Lift, Platform 1: clear door widths greater than 1.1m wide |
|---|---|
| Accessible toilets | Unisex accessible toilet, Platform 1 (RADAR key) |
| Hearing loop | Induction loops are throughout this station |
| Accessible parking | 4 spaces |
| Taxi rank | Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank |
| Station map | See the station map (National Rail) |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 03333 211202. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Colwyn Bay: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.