Step-free access › Colchester Town
Step-free access at Colchester Town
Yes. Colchester Town station has step-free to every platform.
Right now
- Toilet out of order. All toilets are out of order at Colchester Town station. Reported by the station operator on 7 September
When staff are there to help
| Monday | 06:10–20:15 |
|---|---|
| Tuesday | 06:10–20:15 |
| Wednesday | 06:10–20:15 |
| Thursday | 06:10–20:15 |
| Friday | 06:10–20:15 |
| Saturday | 07:00–18:45 |
| Sunday | No staff help |
At the station
| Lifts | No |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | Yes |
| Staffing | Part Time |
| Ticket office | Yes |
Meeting staff for help you’ve booked
- Ticket Office: Meeting point is the ticket office when staffed. Part Time staffed station. Please check opening times on National Rail Enquiries.
- Platform: When unstaffed only Walton-on-Naze services have conductors who can assist, meet on the platform. For all other services a taxi will be provided.
- Taxi: If the ticket office is closed a taxi will be provided for all services without a conductor (any service other than Walton on the Naze services).
More about the station
| Accessible toilets | Unisex accessible toilet, Platform 1 (RADAR key) |
|---|---|
| Hearing loop | Induction loops are throughout this station |
| Accessible parking | 7 spaces |
| Station map | See the station map (National Rail) |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 0800 028 28 78. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Colchester Town: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.