Step-free access › City Thameslink
Step-free access at City Thameslink
Yes. City Thameslink station has step-free to every platform.
When staff are there to help
| Monday | 05:00–23:00 |
|---|---|
| Tuesday | 05:00–23:00 |
| Wednesday | 05:00–23:00 |
| Thursday | 05:00–23:00 |
| Friday | 05:00–23:00 |
| Saturday | 09:00–21:00 |
| Sunday | No staff help |
At the station
| Lifts | Yes |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | Yes |
| Staffing | Part Time |
| Ticket office | Yes |
Getting on the train
| Level boarding | Northbound Platform 1; Southbound Platform 2 |
|---|
From TfL. Staff put out the ramp: book help, or ask staff when you arrive.
Meeting staff for help you’ve booked
- Assistance Meeting Point: On the Ludgate Hill station concourse. If no staff are present, please contact staff at the ticket gates, ticket office or platform.
More about the station
| Lifts | Lift, Ludgate Hill Entrance to Platform 2: clear door widths at least 0.8m wide Lift, Ludgate Hill Entrance to Platform 1: clear door widths at least 0.8m wide |
|---|---|
| Accessible toilets | Unisex accessible toilet, south concourse (south) (RADAR key) |
| Hearing loop | Induction loops are throughout this station |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 0800 058 2844. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at City Thameslink: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Powered by TfL Open Data. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.