Step-free access › Chester
Step-free access at Chester
Yes. Chester station has step-free to every platform.
When staff are there to help
| Monday | 03:00–midnight, 00:00–01:00 |
|---|---|
| Tuesday | 00:00–01:00, 03:00–midnight |
| Wednesday | 00:00–01:00, 03:00–midnight |
| Thursday | 00:00–01:00, 03:00–midnight |
| Friday | 00:00–01:00, 03:00–midnight |
| Saturday | 00:00–01:00, 03:00–midnight |
| Sunday | 00:00–01:00, 03:00–midnight |
At the station
| Lifts | Yes |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | Yes |
| Staffing | Full Time |
| Ticket office | Yes |
Meeting staff for help you’ve booked
- Gateline: On the main concourse situated near the main entrance.
More about the station
| Lifts | Lift 1, Platforms 2 & 3: clear door widths greater than 1.1m wide Lift 2, Platforms 4 & 5: clear door widths greater than 1.1m wide |
|---|---|
| Changing Places toilet | Yes |
| Accessible toilets | Unisex accessible toilet, station concourse (RADAR key) Unisex accessible toilet, Platform 4a, 7a (RADAR key) |
| Hearing loop | Induction loops are at designated listening areas |
| Accessible parking | 7 spaces |
| Taxi rank | Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank |
| Station map | See the station map (National Rail) |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 03333 211202. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Chester: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.